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People with disabilities can ride Metrobus and Metrorail at the discount rate with a Discount-Fare EASY Card.
Renewals are also accepted in person at the Golden Passport Office or at any 311 service center.
A fee waiver is available when an original police report is presented, listing the card as a stolen item.
Customers who have questions regarding the Discount Fare EASY Card program or need assistance with the online application can contact EASY Card Financial Center at 786-469-5151, Monday through Friday, from 8 a.m. to 5 p.m., except for County-observed holidays. When calling for assistance, customers should have ready their personal information and application confirmation number, if available.